Privacy Policy

1. Overview & Commitment

Unparallel LLC ("Unparallel," "we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at gounparallel.com(the "Site") or engage with our Answer Engine Optimization (AEO), SEO, AI Operations, and digital consulting services.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as certain data automatically collected when you navigate our Site:

• Contact & Lead Generation Data: When you fill out forms on our Site (such as contact inquiries or strategy requests), we collect your name, email address, company name, and message details.
• AEO Scanner Audit Inputs: When you input a website URL or target query into our AEO Scanner tool, we process the inputted URL to analyze page HTML, schema markup, and vector retrieval metrics.
• Technical & Usage Data: Automatically collected via privacy-preserving analytics, including IP address, browser type, operating system, referring URL, and pages viewed.

3. How We Use Your Information

We use the collected information for the following legitimate business purposes:

• To respond to your inquiries, schedule strategy consultations, and provide consulting services.
• To run real-time AEO readiness scans and deliver performance reports.
• To protect our infrastructure from spam, bot attacks, and security threats.
• To improve site performance, user experience, and digital consulting offerings.

4. Third-Party Service Providers

We do not sell, rent, or trade your personal information. We share data only with trusted infrastructure and service providers operating on our behalf under strict confidentiality agreements:

• Vercel: Web hosting and serverless application deployment.
• Neon Postgres: Encrypted relational database storage.
• Resend: Transactional email delivery and lead notifications.
• Cloudflare: DNS, CDN caching, and security threat protection.
• Google Calendar: Appointment scheduling portal (`/meet`).

5. Your Privacy Rights (GDPR & CCPA/CPRA)

Depending on your location, you possess rights regarding your personal information, including the right to:

• Access the personal data we hold about you.
• Request correction or complete deletion of your data.
• Opt-out of non-essential cookies and analytics tracking.
• Request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us directly at marketing@gounparallel.com.

6. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at: